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Acknowledgment of Warranty and Instruction for Product Return

Dear We are sorry to hear that you have been experiencing problems with your new [name of product]. While we do ask that our customers contact their dealer in the event of a problem, we recognize that, in your case, … Read more »

Record of Purchase Form, Warranty Registration

Dear The enclosed warranty for our product is as strong and effective as we can make it. We would appreciate your returning this record of purchase so that we will be able to assist you with any questions or problems … Read more »

Request of Replacement of Damaged Merchandise

Dear [specify number] of the [quantity and product] that we received from you on      pursuant to our purchase order #     , were either broken or chipped upon delivery. We would appreciate it if you would arrange for the replacement … Read more »